By Muzukuru · Updated
Planning the service with your family
Choose one family contact to coordinate arrangements with the funeral organiser, venue and streaming team. Confirm which parts of the service the family wants shared, and whether there are moments that should remain private. Get agreement before publishing a viewing link widely.
Tell relatives abroad the date and time in Zimbabwe, and ask them to check the corresponding time where they live. A clear message with the service time and memorial link helps people prepare without having to search through several family conversations.
What to confirm before booking
A reliable livestream depends on conditions at the venue as well as the equipment used. Discuss internet coverage, power, camera placement and access with the organiser. Ask what happens if the connection drops, rather than assuming the broadcast will be uninterrupted.
- Confirm the date, start time, venue address and an on-site contact.
- Agree on the parts of the service to film and any family privacy requests.
- Check internet availability, power and permission to set up at the venue.
- Ask how viewers will access the livestream and who will share the link.
- Confirm whether a recording is included, how it will be delivered and how long it will be available.
Helping relatives watch
Share the confirmed memorial link before the service and encourage relatives to open it early. Let them know whom to contact if they have trouble finding the stream. Someone in the family can relay updates while the on-site team concentrates on the service.
A viewer's own connection can affect playback. Watching on a stable internet connection, keeping the device charged and avoiding several simultaneous video downloads can help. If a relative cannot watch live, confirm the recording arrangements with the team before promising a replay.
Requesting a livestream quotation
Contact Muzukuru with the date, venue and approximate service duration to discuss availability and current pricing. Ask what the quotation covers, including travel, equipment, setup, recording and any additional time. Prices and availability need to be confirmed for your particular service.
You can also prepare an online memorial so relatives have one place to read the obituary and share memories. Keep public service details accurate, and review the family's privacy preferences before sharing the page.
For current rates, see Muzukuru pricing or contact our team. You can also read our frequently asked questions.